Traffic was light on both the A4 and M4 and we arrived at First Class end of T5 in less than 30 minutes. The meet-and-greet porter service that we experienced last year was apparently only a test, with BA perhaps deciding that their premium pax are too pampered and, in the words of the CFO of the worst airline in NA, over-entitled. And unless it was very understated, there was no outside indication of the First Class check-in area. I guess you are just supposed to know.
With no bags to check, we received our BPs and were off to Fast Track security. Despite few people in line, Fast Track security was slow and manned by staff that made TSA look like a model of efficiency.
British Airways Concorde Room
Dunno about this one. I used to think this was a great lounge, but each time I visit... meh. It's OK, but doesn't do anything for me. Nicely appointed with reasonably attractive seating areas both inside and "outside" on the terrace overlooking parts of T-5. But after lots of time this year in the Lufthansa, Etihad and Emirates lounges, it's just not that exciting anymore. Some pics from last year...
Dining room? Meh. A lot of the booths are really claustrophobic and some feel like you are eating in a closet. Fortunately, the place was not crowded and we were able to find a nicer table with a "view".
Today's menu. Another meh.
And the wine list. Not bad, at least with respectable champagnes.
I decided to try the soup. Way too hot to enjoy. And when it did cool down, meh.
Nothing on the menu really interested us. OK, how about a burger.
Naturally, it only comes one way... well done. Our burger today was so bad that we gave up after one bite. And how can one screw up fries?? Ugh.
To quote Mrs. SFO: "This is the worst burger ever. This menu is terrible. I never want to eat here again."
Inside anywhere near the restaurant was now depressing so we headed outside. A little more pleasant...
... but there are no power outlets to recharge, forcing one to improvise and unplug a lamp and use its outlet.
With no lunch, how about some nibbles? OK, why are the nibbles hidden behind the bar and not out in the open where one can serve themselves instead of waiting for the waitstaff to fetch and deliver? To quote Mrs. SFO: "This is stupid. Why don't they have a place where you can just walk up and fill up your trough like the Admirals Club." Ouch, she'd rather be in an Admirals Club.
At around T-55, we headed down to limo dispatch for our S class ride to the C concourse. LOL, yeah right. Of course, no S class limo service like in FRA or MUC, no direct boarding to the plane like EK in DXB or JFK and no buggy like TG in BKK. No, we're just another number as we walk and walk and take a train to the C concourse, two train stops away. 
Fifteen minutes and a train ride later we are at C56.
