Park Hyatt Mendoza

Our excellent Park Hyatt driver Emilio (Emi) was waiting for us and dropped us off at the PH 15 minutes later. Beautiful looking hotel in the heart of Mendoza.

From the Park Hyatt website...

Unfortunately, the best part of this hotel is the exterior. Once inside, a pretty beat up no more than 3 star hotel. I've seen nicer Sheratons than this thing. Then again, the $200 a night price should have been a clue. Our upgraded Executive Room... cheap furniture, dirty carpets, beat up walls and doors.

Yeah, this really looks like a Park Hyatt.

The public areas of the lounge weren't much better. Not sure what is worse here, the guests or the staff that left the place in disarray.

We met our friends in the disappointing PH Wine Lounge and all of us agreed that we were not looking forward to three days in this place, lamenting that the Cavas Wine Lodge was completely booked months ago. I played around on my iphone and found a glimmer of hope. Cavas had availability on Friday with a color-coded calendar that suggested rooms might be available tomorrow. Called Cavas and pleasant front desk staffer said indeed they did have two rooms, quoting me the outrageous rack rate. After he connected me with the owner and some friendly haggling about a "last minute no-TA commission discount", we had two coveted peak season villas at the CWL.

The best part of the Park, and the toughest reason to leave, were the concierges, Jessica and Barbara.  They booked an amazing dinner for us that first night and a perfect wine tasting tour the next day.